PRIVACY POLICY

At Golo Holidays, accessible from goloholidays.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Golo Holidays and how we use it.

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

When you submit a contact form, booking inquiry, or subscribe to our newsletter, we collect details such as your name, email address, phone number, tentative travel date, and custom requirements.

2. How We Use Your Information

• Provide, operate, and maintain our website.
• Improve, personalize, and expand our website features.
• Understand and analyze how you use our website.
• Process tour bookings, custom quote requests, and coordinate with guides.
• Communicate with you regarding updates, itineraries, or safety notices.

3. Firebase Database Security

We use Firebase Realtime Database and Firebase Authentication to host and protect your inquiries. Only authorized staff and tour coordinators can access your data. We do not sell or lease your personal information to third-party aggregators.

4. Cookies and Web Beacons

Like any other website, Golo Holidays uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.